Clients' Testimonials

Scott McAndrew

Duncan and Todd Opticians

"We use Databarracks to securely backup our Linux side of the business, an area which has great impact on the core of our organisation. I find them faultless in their conduct. Not only are the backups always done correctly and on time, but the technical staff are very proactive in monitoring the backup jobs and looking for ways to increase efficiency.

Their remote support is also outstanding and straightforward. One incident involved our backup server; it had to be reinstalled. Immediately Technical Support assisted in reinstalling all the required software. This got the backup process back up and running again within a very short space of time.Overall, Databarracks are an absolute pleasure to deal with and I would recommend them to anyone in an instant.

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Jamie Smith, IT Manager

Hamlins LLP

"Like most firms in the legal industry, we have become increasingly reliant on having our files stored in electronic format, which naturally has resulted in more complex software and data storage solutions. The prospect of system downtime was not one we wanted to consider, and it was evident that our tape based backup routines had become outdated. As a result, we contacted Databarracks who were able to offer a range of cost effective options to fit all our disaster recovery requirements and we now have in place with them a solution ranging from immediate data recall to a full system restore, bringing peace of mind not only to ourselves but also our clients, at a fraction of the cost that would be incurred in the event of an incident arising. "

Celina Ho

Hodge Jones Allen

"For a little over 12 months Hodge Jones & Allen have been using Databarracks to manage our On Line and Off Site Back Up requirements.  From the outset, Databarracks have been attentive and sympathetic to our needs and, above all, they have inspired us with confidence  that no matters what happens, at any time day or night, they would respond at a moment’s notice.  Our data is critical to our everyday Practice Management and it is reassuring for our partners to know that our data is stored safely, securely and available with the minimum of disruption .  The LexisNexis Databarracks partnership is ideally placed to benefit Practices like ourselves and I am happy to provide testament of how successful the solution has been in meeting our requirements. "

Duncan Wood, Server Manager

Save the Children

"To manage our IT systems and to ensure they are up and running for all our staff is a time consuming job, so to find a service provider that completely managed our data lifecycle, from backup to recovery and from live data to archival, was imperative. Databarracks has done a great job providing us with a service that is tailored to our needs "

Chris Read, Head of IT Operations

Hoseasons Group

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Having looked around in the market place we chose Databarracks as our online backup supplier as they were very responsive to our needs and offered us a cost effective solution.

We have signed up with Databarracks to provide us with secure daily online backups of critical business data. The data is extracted over night and we have visibility of whether the transfer has been successful or not. After an initial period of setting up and monitoring the service, it has now been running very smoothly for over 6 months. It is very re-assuring to know that if we have a real need to recover our business critical systems in-house or to another location, we will always have readily available access to up to date backup data.

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Neil Simpson, Head of IT Operations

Legal & General Investment Management Limited

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We have been very satisfied with the Databarracks service since we began using it nearly a year ago. It was very easy to set up from our point of view and we are particularly pleased with the ongoing customer service and active monitoring of day to day operations. On-site training was provided which enabled us to use the system effectively from the beginning although Databarracks have always been happy to carry out basic functions for us where necessary. We'd certainly be happy to recommend the service to others.

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