Support
At the heart of everything we do is our sincere belief that we should treat our customers in the same way that we like to be treated ourselves. We do not believe in charging for our support, we do not believe in anyone holding for an engineer or going through to a call centre.
Our investment in technology is unparalleled in the online backup market, but where we stand out amongst service companies everywhere is our commitment to our customers and our support of them.
We man our free phone telephone support lines with trained engineers 24/7/365. We can support on-site anywhere in the U.K., and also offer remotely and on the phone support across the globe at any time.
We believe the reason behind our success is our focus on our customers. To this end, we have put in place a support package for our Arxcis users which we firmly believe is the best available anywhere.
Learn more about the various ways in which we support our customers:
