Bespoke Services

For partners in specific markets Databarracks can provide an individually branded solution, unique to your organisation. Using our industry leading software, supported by our engineers and account managers we can design a solution to meet your business objectives.

Being a Bespoke partner allows you to label our software as yours with the quality of our service aligned with your company’s profile. In the background, Databarracks fully support the service as if we were a part of your own company’s support team.

Databarracks will offer full training regarding the provision of service and its functionality to enable your sales team.

Benefits of Bespoke Partnership:

• Provide a complete disaster recover solution for your clients
• Start generating recurring revenue
• Option to offer your clients a free 6 week no obligation trial of the Arxcis solution
• We provide full free 24/7/365 support for yourselves and your clients as required
• SLA guaranteed response times to support calls
• Free assisted recovery online or onsite in the event of a data loss
• You and Your clients benefit from our proactive account management and ongoing monitoring
• All contact with your clients, from support to billing and customer service are provided by Databarracks

We also provide all the documentation and marketing material, free for you to rebrand and use.

A Story of Success

Databarracks have partnered with PC World Business to offer an online backup solution to all of its SOHO customers. SmartBackup is a PC World branded product powered by Databarracks and fully supported by our technical support team. The software is held in all PC World stores and has backed up the data of thousands of customers since 2005.

We found Smartbackup to be a worthwhile business offering and an important part of our services proposition for PC World. We look forward to the future of this valuable partnership.

Philip Jones, Business Development.
PC World

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