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Testimonials

We strive to give all of our customers the best services and support. Please take a look through a few testimonials to see what our customers think of working with Databarracks. If you would like to speak to a customer in your industry, please call us for information.

 

As the charity expanded so rapidly, it was imperative that our increasing data was kept secure without investing in on-site backup hardware. Databarracks have provided that security, along with reliable and friendly customer service. The software is easy to use and fortunately we haven't had to make use of the recovery part of the service.

John Gillespie

Help for Heroes

Killik & Co use Databarracks to backup over 30 terabytes of data.  In order for us to go about our daily tasks with peace of mind, it is imperative that we feel confident that all of our data is backed up safely.  Databarracks provide us with that safety net:  managed online backup and virtual disaster recovery services that have been tried, tested and proven.  The Databarracks staff are excellent, providing proactive monitoring and are always available to support us whenever help is needed.  On each and every occasion we have had to call on the service to restore data, it has been faultless and never let us down.

Dan Young, IT Service & Support Manager

Killik & Co

We have been very satisfied with the Databarracks service since we began using it nearly a year ago. It was very easy to set up from our point of view and we are particularly pleased with the ongoing customer service and active monitoring of day to day operations. On-site training was provided which enabled us to use the system effectively from the beginning although Databarracks have always been happy to carry out basic functions for us where necessary. We'd certainly be happy to recommend the service to others.

Neil Simpson, Head of IT Operations

Legal & General

I used to have nightmares when backing up to tape due to reliability, now I can just forget about backups in the knowledge that backup data is safe and sound in a managed data centre environment. The company has benefitted from the solution, and I have too! I have time to focus on other areas of the IT systems and projects since the daily chore of backup managing has been removed. I know I can rely on Databarracks solution 100%. It has been proven and it works.

Tim Brice

WTB Group

Databarracks have been backing up our data for four years now. Throughout that time, the customer service has been good and the support staff have been helpful. What has really stood out to the IT team here at Smythson, though, is the convenience of the managed backup service. It means our staff can focus their efforts on more productive means, while safe in the knowledge that Databarracks' dedicated team of technicians are ensuring seamless backups.

John Cutmore

Smythson of Bond Street

With a busy IT Department, we at YO! Sushi were struggling to ensure complete and secure backups were being taken on a regular basis using tapes, particularly over the weekend when a large number of our transactions take place. As we already had considerable available bandwidth, it made sense to move to an online solution and after a successful trial Databarracks are now managing and monitoring our backups leaving us assured that we can recover any data at anytime.

Billy Waters

YO! Sushi

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