We strive to give all of our customers
the best services and support. Please take a look through a few
testimonials to see what our customers think of working with
Databarracks. If you would like to speak to a customer in your
industry, please call us for information.
As the charity expanded so rapidly, it was imperative that our
increasing data was kept secure without investing in on-site backup
hardware. Databarracks have provided that security, along with
reliable and friendly customer service. The software is easy to use
and fortunately we haven't had to make use of the recovery part of
Help for Heroes
Killik & Co use Databarracks to backup over 30 terabytes of
data. In order for us to go about our daily tasks with peace
of mind, it is imperative that we feel confident that all of our
data is backed up safely. Databarracks provide us with that
safety net: managed online backup and virtual disaster
recovery services that have been tried, tested and proven.
The Databarracks staff are excellent, providing proactive
monitoring and are always available to support us whenever help is
needed. On each and every occasion we have had to call on the
service to restore data, it has been faultless and never let us
Killik & Co
We have been very satisfied with the Databarracks service since
we began using it nearly a year ago. It was very easy to set up
from our point of view and we are particularly pleased with the
ongoing customer service and active monitoring of day to day
operations. On-site training was provided which enabled us to use
the system effectively from the beginning although Databarracks
have always been happy to carry out basic functions for us where
necessary. We'd certainly be happy to recommend the service to
Legal & General
I used to have nightmares when backing up to tape due to
reliability, now I can just forget about backups in the knowledge
that backup data is safe and sound in a managed data centre
environment. The company has benefitted from the solution, and I
have too! I have time to focus on other areas of the IT systems and
projects since the daily chore of backup managing has been removed.
I know I can rely on Databarracks solution 100%. It has been proven
and it works.
Databarracks have been backing up our data for four years now.
Throughout that time, the customer service has been good and the
support staff have been helpful. What has really stood out to the
IT team here at Smythson, though, is the convenience of the managed
backup service. It means our staff can focus their efforts on more
productive means, while safe in the knowledge that Databarracks'
dedicated team of technicians are ensuring seamless backups.
Smythson of Bond Street
With a busy IT Department, we at YO! Sushi were struggling to
ensure complete and secure backups were being taken on a regular
basis using tapes, particularly over the weekend when a large
number of our transactions take place. As we already had
considerable available bandwidth, it made sense to move to an
online solution and after a successful trial Databarracks are now
managing and monitoring our backups leaving us assured that we can
recover any data at anytime.