16th October 2008
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How Domino's keep their data always available
It is amazing what you can achieve with $500 in your pocket, a
little bit of imagination and a good deal of hard work; a fact that
didn't get away from Tom Monaghan when he opened the first Dominos
Pizza restaurant in Ypsilanti, Michigan in 1960. In fact, the three
dots on the Dominos logo stand for the three restaurants that he
had originally planned to open. It was because of his pioneering
approach to a new way of expanding his business, called
franchising, that today there are more than 8,000 Dominos stores
across the world.
In the UK Dominos has more than its fair share of the pizza
market and a large slice of that is managed by Surinder and
Kay Kandola of Skgroup through their 52 Dominos stores.
Skgroup's 1,300 employees orchestrate the production and delivery
of some 45,000 pizzas every single day. Managing this scale of
operation across so many individual sites means that
they depend on their IT infrastructure to manage
accounting, payroll, and other administrative functions while
they concentrate on running the expanding business.
"I rely on my IT systems being there constantly, if I lost data
it would be devastating and potentially very dangerous to my
business. I chose Databarracks to provide me with a fully
managed online backup
and
data recovery service because we just don't have the time to
worry about backing up to tape every night and ensuring that the
tapes are taken offsite," Kay says.
In December of 2007 Skgroup's decision to outsource
their data protection proved to be wise, especially when they
began replacing their Sage enterprise accounts server. The server
migration had to be completed quickly and Skgroup turned to
Databarracks to restore their old server into the new
hardware. An engineer was duly dispatched with the data late on
Friday to Skgroup's head office in Surrey and the server was
restored onto the new hardware without interruption to the
business.
"I have always been thrilled with the level of service I receive
from Databarracks," Kay says. "With everything from updates and
minor restores of lost data to the software migration episode, they
are knowledgeable and reliable. I put a lot of trust in
Databarracks so I can rest assured knowing that my data is safe and
that I have the support I need when I need it. This means that our
staff and I can spend more time living up to Dominos motto 'Sell
more pizza, have more fun!'"