Site Reliability Engineering

Protect uptime.
Maintain performance at scale.

Reliability that’s engineered, not improvised

Site Reliability Engineering (SRE) applies software engineering principles to your operations, combining proactive monitoring, automation and incident response to reduce downtime and help your cloud services scale reliably.

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Delivery is just the start.

You’ve implemented DevOps with CI/CD, microservices and Infrastructure as Code.

Now you need to monitor, manage and maintain that infrastructure to keep your services running reliably.

SRE from Databarracks embeds stability across your cloud services through:

  • Proactive 24/7 monitoring 
  • Ongoing performance management optimisation 
  • Incident response and recovery 

Service components

24/7 Monitoring and Incident Response

We monitor your infrastructure and services around the clock using LogicMonitor and OpsGenie. Incidents are triaged and tracked in JIRA, with SLA-backed escalation and remediation to minimise disruption.

Runbooks and Automation

Detailed runbooks define recovery steps for common issues and agreed disruptive fixes. Where possible, responses are automated to speed up resolution and reduce manual workload.

Performance and Capacity Management

Usage patterns and system metrics are reviewed regularly to maintain performance under load and avoid unnecessary spend. Right-sizing and cost optimisation are built into every review.

Service Management and Collaboration

SRE integrates into your operations through structured SLAs, change coordination and clear documentation. Collaboration across Dev, Ops and product teams ensures joined-up service delivery.

Trusted by the world's most resilient organisations

Innovate UK
Cabinet Office
NHS
UKRI Innovate UK
Department for Business, Energy & Industrial Strategy
Tesco
Allianz
EDF
Department for Science, Innovation & Technology
DHL Group

Why Site Reliability Engineering matters

Reliable systems aren’t just built once. They’re maintained, monitored and improved continuously. SRE makes this possible by treating operations as an engineering discipline – reducing incidents, increasing uptime and building trust across your business. Our SRE teams work as part of your cloud delivery – so your systems are built to run, not just launch.

Reduce downtime

Keep services online, with proactive monitoring, built-in fault tolerance and SLA-backed support.

Recover faster

Reduce MTTR and get back online faster, using automated workflows, real-time alerting and tested runbooks.

Collaborate more effectively

Bring Dev, Ops and product teams together around shared goals, tools and clear ownership of reliability.

Your cloud team

With Databarracks’ Public Cloud Services, you’re supported by a dedicated team of experts who help make sure you get the most out of the cloud.  

  • Cloud Architects and Engineering Leads 
  • DevOps, SecOps, FinOps, DataOps and SRE specialists 
  • Service Managers and Technical Support 
  • Regular standups, reviews and roadmap planning 

Site Reliability Engineering FAQs

  • Site Reliability Engineering applies software engineering principles to IT operations, using automation, monitoring and structured practices to improve reliability and performance.

  • Site Reliability Engineering is one of our core cloud services – working alongside DevOps, SecOps, FinOps and DataOps to ensure the stability and availability of your cloud operations.

Build services that don’t go down

Speak to our cloud experts about embedding SRE into your cloud operations for better uptime and performance.

Get in touch

Send us a message